PRIVACY POLICY
How we handle your data with quiet care
This Privacy Policy explains how Makeover Mirage collects, uses, and protects your personal information when you visit our website or work with us for bridal makeup, personal services, classes, or color analysis.
ON THIS PAGE
1. Introduction
Makeover Mirage (“we”, “us”, or “our”) respects your privacy and is committed to handling personal information with care. This Privacy Policy describes how we collect, use, and protect information about visitors to our website www.makeovermirage.com and individuals who contact us or book our services.
By using our website or providing your personal information to us, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using this website or submitting your details.
2. Information we collect
We collect information in three main ways:
2.1 Information you provide directly
This includes:
- Name and contact details (such as email address, phone number, and social media handle)
- Event information (such as wedding date, venue, time, and service requirements)
- Personal preferences (such as makeup style, skin concerns, or color preferences)
- Details you share when booking a consultation, class, or color analysis session
- Any information you include when you contact us by email, message, or form
2.2 Information collected automatically
When you visit our website, certain information may be collected automatically, such as:
- IP address and approximate location
- Device type, browser type, and operating system
- Pages viewed, time spent on pages, and navigation paths
- Referring websites or links
This information is generally collected in an anonymised or aggregated form and does not identify you personally. It is used to understand how visitors use our website and to improve your experience.
2.3 Information from third parties
In some cases, we may receive your information from third parties, for example:
- When you contact us via social media platforms or messaging apps
- When a planner, photographer, or friend makes an enquiry on your behalf
3. How we use your information
We use the information we collect for the following purposes:
- To respond to your enquiries and communicate with you about our services
- To confirm and manage bookings for makeup, classes, or color analysis
- To understand your preferences and design a look or experience that suits you
- To send important updates about your appointment, schedule, or payments
- To improve our website, services, and client experience
- To meet legal, regulatory, or accounting obligations
We do not sell your personal information to third parties. Any use of your data is strictly connected to providing and improving our services.
4. Cookies & analytics
Our website may use cookies and similar technologies to enhance your browsing experience and to understand how visitors interact with the site.
Cookies may be used to:
- Remember your preferences (such as language or form details)
- Measure website traffic and usage patterns
- Improve performance and design
Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but this may affect how certain features of the website function.
5. Data storage & security
We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. This includes limiting access to personal data to those who need it for legitimate business purposes.
However, no method of transmission over the internet or electronic storage is completely secure. While we aim to protect your information, we cannot guarantee absolute security.
6. When we share your information
We may share your information with trusted third parties in the following situations:
- Service providers who help us operate the website, process payments, or manage communications
- Collaborators involved in your booking (such as planners, photographers, or hair stylists), where necessary and with your knowledge
- Where required by law, regulation, or legal process, or to protect our rights and safety
These third parties are expected to handle your information securely and only for the purpose for which it was shared.
7. Your choices & rights
You have a choice about how your personal information is used. Subject to applicable law, you may have the right to:
- Access the personal information we hold about you
- Ask for corrections if your information is inaccurate or incomplete
- Request deletion of your information where it is no longer needed
- Object to or restrict certain types of processing, such as direct marketing
To exercise any of these rights, please contact us using the details in Section 9. We may need to verify your identity before responding to your request.
8. Data retention
We keep your personal information only for as long as it is reasonably necessary to fulfil the purposes described in this policy or to comply with legal requirements.
In general, we may retain:
- Enquiry and booking records for a reasonable period after your event or session
- Financial records for the period required by law or tax regulations
9. Contact us
If you have any questions about this Privacy Policy or how your information is handled, you can contact Makeover Mirage at:
Email: inquiry@makeovermirage.com
For booking-related enquiries, you may also use the contact form on our website or reach out through our official social media channels.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations.
When we make significant changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically so you remain informed about how your information is handled.